Effective date: January 1, 2023 · Last updated: January 1, 2026 · Applies to rodentcontrolaugusta.com
Augusta Rodent Control ("we," "us," or "our") operates the website rodentcontrolaugusta.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. This policy applies to residents of Georgia and, where applicable, South Carolina and other states we serve.
Because we operate as a call-only business, we do not maintain contact forms, newsletter signups, or email capture mechanisms on this Site. The primary way you interact with us is by calling (844) 635-0403. When you call, your phone number may be visible to us through standard caller ID, and we may record information you provide during the call to schedule and perform services.
If you send us an email at contact@rodentcontrolaugusta.com, we collect your email address and the content of your message.
Like most websites, we may automatically collect certain technical information when you visit the Site, including your IP address, browser type and version, pages visited, time spent on pages, and referring URL. This information is collected through standard server logs and/or analytics tools (such as Google Analytics) and is used in aggregate form to understand how visitors use the Site. We do not link this data to your personal identity.
We may use cookies or similar tracking technologies to operate essential site functions and collect analytics data. You can disable cookies through your browser settings; doing so may affect site functionality.
We use information collected from calls and email communications to: schedule rodent control services, follow up on service inquiries, confirm appointments, and provide customer support. We use automatically collected technical data to improve Site content and performance. We do not sell your personal information to third parties.
Our phone number may route through call-tracking software (including Ringba or similar platforms) that records call metadata such as call duration, time, and source. This data helps us measure our advertising effectiveness. It may be stored by the call-tracking provider subject to their own privacy policies. We do not use this data to identify or profile you for marketing purposes outside of our direct service relationship.
Our Site may use third-party services including Google Analytics (analytics), Google Maps (embedded maps on our Contact page), and Google Fonts (typography loading). Each of these services has its own privacy policy governing the data they collect when their components load on our pages. We encourage you to review Google's privacy policy at policies.google.com.
We retain call and service records for as long as reasonably necessary to provide services and resolve disputes — typically no longer than 36 months after your last service interaction. Analytics data is retained per the settings of the analytics platform we use. You may request deletion of your personal information at any time by contacting us.
Regardless of your state of residence, you may: request access to personal information we hold about you; request correction of inaccurate information; request deletion of your information (subject to legal retention requirements); and opt out of any email communications from us. To exercise these rights, contact us at contact@rodentcontrolaugusta.com or call (844) 635-0403.
Georgia residents: Georgia law does not currently require a separate privacy notice beyond what is disclosed here. We respect your rights as a Georgia consumer and will respond to privacy requests within 30 days.
Our Site is not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
We implement reasonable technical and organizational measures to protect information collected via this Site, including HTTPS encryption for all page traffic. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will update the "last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the updated policy.
For privacy-related questions or to exercise your rights:
Augusta Rodent Control